About the Utility
The Android Configuration Utility is used to wirelessly upgrade and configure the Actiontec ScreenBeam Mini 2.
Where to get
The Android Configuration Utility is available from Google Play. To download, search for 'ScreenBeam' in the Google Play application on your Android device.
Utility Features
- Detects and upgrades the latest firmware wirelessly.
- Ability to configure display language, screensaver, and CEC One-Touch play
- Supports the ability to change the background image.
- Supports changing images and text for the screensaver.
Requirements
- ScreenBeam Mini 2
- A device running Android 4.2 (or higher)
- Wi-Fi Direct-ready device (Miracast-capable preferred)
- Available Internet connection
Comments
25 comments
I can't my phone
Mary,
Please submit a ticket using the Submit a request icon above and give us a few more details on what you are experiencing issues with and we will be glad to help you.
I updated the ScreanBeam, Mini2 SBWD60A s/n: CMMA54801163, and it stop working. L
How may I go back to its original software. I am using my Samsung
I exit the Screenbeam utility on my Android device, and it then identifies my screenbeam receiver. When I touch "tap to connect" the TV to which the screenbeam mini2 is attached says, ""Connecting You Now." But then the Android utility reverts back to the configuration screen and the TV back to "Personalizing Your Device." How do I get it to actually connect?
Hello Michael,
Please check your email, I have created a support ticket to assist you with any questions you may have.
Thank you
Hello,
I exit the Screenbeam utility on my Samsung 8+ and it then identifies my Screenbeam mini2 receiver. When I touch "tap to connect" the TV to which the screenbeam mini2 is attached says, ""Connecting You Now." But then the Android utility reverts back to the configuration screen and the TV back to "oops something went wrong". How do I get it to actually connect? The "Save Configuration" button does nothing and the upgrade to .12 does not work.
Thanks.
I installed the program for update, only it says i need internet connection. I only have phone data and hotspot. Do i need to go somewhere for wifi to download?
I got a problem when i plug to my hdmi, it come out with actiontec logo, but straight away go blank. And i cant detect it on my android phone. Try the config utility apps but still cant detect. Please help.
I have a lg v30 that worked great with the device but ever since my update to adroid oreo 8.0.0 I can no longer connect. I have the utility app and am able to connect and use that to change backgrounds. Device firmware is at 5.3.15.0
But no longer have capability to mirror my phone through the device.
It would obviously appear that the update and the app is the problem with everyone writing in. What happened with this update that ended up destroying the ability to use the screenbeam mini 2 which was a great product, but now it seems that your app is the thing that is extremely defective and is harming everyone's devices. If I get a new device, and never connect the app as it was working perfectly before I did will this fix it or do I need to get a refund? I purchase my device with Amazon and I am getting really angry to see all these people who are left eye and dry and out in the cold with no words turned except fill out a ticket what does fill out a ticket do? Does it get Actiontec to send another screenbeam Mini 2? Then what? Can it run without doing this horribly destructive update that is attached with the app? Mine started acting funny not connecting I would unplug it and replug it in it would start connecting you now waiting for magic is about to happen and then it stopped connecting and just kept going back after I installed the app. By going back, I mean going back to Actiontec is trying to connect the system what is with this app anyway? Don't you think we deserve some kind of explanation as to what is causing all these ? We put our trust in you purchased your product and now here we are...... what is the next step? I'm really tired of this it's been a month since I've been trying to do something my HDMI ports come back with no signal just like everyone else is has a has a task this device the screenbeam Mini 2 destroyed the HDMI ports in our TVs or what? Can you please address this issue with some kind of explanation, please?
The ScreenBeam Configuration Utility App is a Utility tool, designed solely to allow you an opportunity to perform firmware upgrades and personalize your ScreenBeam. It cannot be used to launch a connection to the ScreenBeam. Your source device (smartphone, tablet, Windows device) must be Miracast certified and you will use this option on your device to launch the connection to your ScreenBeam. Close the App and launch your connection using the Miracast functionality on your source device.
For proper functionality, plug the ScreenBeam into an electrical wall outlet, then into a standard HDMI port on the display (TV/ Monitor). Be advised that you cannot use the ARC or MHL ports. Set your TV to the correct HDMI port. Allow the unit to provide a Ready to Connect screen on the display. Once this is complete, launch the Miracast functionality on the source device. Connect to the SBWD number shown on the TV and displayed in the list of available Miracast devices on source device. If your source device is not Miracast certified it is not compatible with ScreenBeam technology.
Submitting and/or creating a ticket is a one-stop troubleshooting opportunity. It provides you an opportunity to clearly define your issue and work directly with an Actiontec ScreenBeam technical support representative. Together, we will work toward providing you a positive resolution. If the unit is deemed defective during the troubleshooting steps, Actiontec provides a one year hardware warranty.
I downloaded the screenbeam configure utility on my OnePlus 6 and it doesn't seem to be able to see my screenbeam mini 2 even though my the screenbeam is mirroring my screen just fine.
Buddy,
Sorry for the delayed response due to the Holidays.
We have verified there are no issues using the Configuration Utility with our Android devices. Some devices do require an Active Screen Mirroring session to be initiated before the utility will connect.
Please start a screen mirroring session and once your device is displayed on the Tv/Monitor start the Configuration Utility.
If you are still having issues using the ScreenBeam Configuration Utility please contact our support department at 8884360657.
No longer able to watch Hulu or Netflix, however, phone is mirroring the other content, including closed captioning from Netflix & Hulu along with sound.
Jeannie,
The Screenbeam devices are not supported devices according to Netflix.
Well it's a crapshoot. I had one die last year so I purchased a new one from Best Buy and put the old one back in the box and returned it and the new one is now dead only after a few months. Just constantly resets. There is a component in the device that is burning out. I'm sure at this point they know about it but they would rather continue to sell the product rather than recall and fix the problem which would cost them a lot of $$$
Brent,
There are no known issues with the Mini 2 device resetting.
If the device is resetting then it means it is not getting the proper power. If you are trying to power the Mini 2 from the USB port on your TV that could be the reason as most TV's do not provide enough power through the USB port for our device. If you have it plugged into an wall outlet make sure you are using the proper USB AC adapter that provides 5v 1amp.
I have a samsung S10+. The configurator starts, I see on the TV trying to connect, and the configurator crashes and disappears. If I follow the on-TV instructions, it says to go to your actiontec.com/setupsb, and there it says go to Settings, Display, Cast, but there is no cast in my phone in that section of the menu. So how do I connect?
It used to work fine before the latest Android update. This a T-Mobile phone.
The version of the configurator from the Play Store crashes, and if you erase it and try to install the one on this page, 1.5, it says that it was written for another version of Android.
When are you going to publish a new configurator?
Otherwise I will return the device to Bestbuy
Saint Michael,
The version 1.7.0.0 from the Google Play store is the most current version. If the app is not working after your android updated this would indicate a change to the OS of the phone and not the utility at fault.
What version did your phone update to for the Android OS?
We will have our engineers check to see if the app needs to be updated. You may need to contact the phone manufacturer or service provider to resolve the issue.
when connecting to he mini2 receiver using my android tablet (samsung galaxy tab a) i only get video, there is no audio from the tv speakers.
James,
This indicates your Samsung is not sending audio or the tv is playing the audio from the screen mirroring there are a couple things to try.
1. unplug the TV from the power outlet, wait 3 mins and then plug it back in then reconnect smartview
2. Go to your normal SETTINGS on device. Then go to SOUND settings. Click on the VOLUME tab. While you have your device connected to your TV using smart view turn up the MEDIA bar all or close to all the way.
3. make sure the ScreenBeam Mini 2 is NOT plugged into the ARC or MHL port of the TV.
4. Uninstall/reinstall the app you are using (ie., netflix, hulu, etc.)
5. Contact the tablet and tv manufacturers for further assistance.
The no TV sound problem solved :)
I had the Mini 2 plugged into a usb port on the TV for power. Using that usb port apparently disables the TV audio/speakers.
Plugging the screenbeam into a usb wall power supply fixed the audio problem
Thanks for the help
James,
Thank you for the updated information on your resolution.
Please sign in to leave a comment.