My HDTV displays the message "Please wait for USB update..." when I connect the power cable to my ScreenBeam Mini 2.

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8 comments

  • John Richardson

    After updating firmware it doesn't connect. What you have to do is disconnect from it and delete it from your your connection screen on phone. Then refind it or rediscover it and it will work fine then.. :)

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  • ailton luciano

    Hi everybody. How can I get access to device if there are only 2 message from it: HL-Link logo (default) and "Please wait fo USB update" when I press the reset button? I've tried connect it to my laptop, but it didn't work too. Maybe my appliance has broken. What do you think. Thanks.

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  • Ninoshka Cantellops

    Hellow

    I have a ScreenBeam Mini2 and its been acting up since a few days ago.I turn on the Tv and the initian message comes on but then it goes black.It does not connect or change screen.From time to time the action tec logo comes back but then goes black again.Please help.

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  • Mike T

    Ninoshka,

    Please give us a call so we can better help you. 

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  • Navillus O'Góvad

    I have the same black screen issue. How do I fix it?

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  • SB Tech Support

    Navillus,

    if your device is still under the 1 yr warranty you can contact our support at 8884360657 and they can arrange to send a replacement unit.

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  • Alexia Quiroz

    My device turns on, the company logo appears but it stays on the black screen, it restarts itself and it goes back to a black screen, what do I have to do?

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  • Mike T

    Alexia, 

    We have created a support ticket for your issue so you can work with one of our agents to fix your issue. You should revice the next step via email . 

     

    Thx Tech Support 

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