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  1. ScreenBeam Consumer Support
  2. ScreenBeam Mini 2
  3. Troubleshooting

Troubleshooting

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  • I am unable to stream Netflix or Hulu from the App.
  • After upgrading from Windows 8 to Windows 8.1, I can no longer connect to ScreenBeam Mini 2 with Intel WiDi.
  • How can I adjust the display to fit properly to my TV screen?
  • How can I improve my video/audio performance?
  • How to set my ScreenBeam receiver to use the 5G frequency?
  • I can't connect to the Receiver with my Intel WiDi laptop after installing antivirus software.
  • I can't connect to the Receiver with ScreenBeam Configuration Utility on my device. The Utility can't find the Receiver.
  • I encountered connection failure with ScreenBeam Mini 2 and my device can't connect to it anymore.
  • I'm experiencing poor performance/latency with my Microsoft Lumia 950/950XL.
  • I'm seeing choppiness and brief pauses while watching Internet video on my Miracast device.
  • In Windows 8.1, I can't adjust the screen size with the ScreenBeam Configuration Utility. I can't find the screen size adjustment option.
  • Intel WiDi does not work after upgrading to Windows 8.1 and I can't connect to ScreenBeam Mini 2.
  • My HDTV displays the message "Please wait for USB update..." when I connect the power cable to my ScreenBeam Mini 2.
  • My TV only shows a black screen or “No Signal” when I power on the ScreenBeam Mini 2
  • NFL.com app for Android gives error "NFL Mobile cannot be cast to another screen. Please disconnect your smartphone or tablet to watch" when playing video.
  • When I connect to an access point or wireless router during an active Intel WiDi session, the Intel WiDi connection drops.
  • Why do I get a black screen when trying to use my Netflix app with the ScreenBeam Mini2?
  • Why Does My ScreenBeam Mini 2 Keep Rebooting?
  • Why does the ScreenBeam Mini 2 disconnect when I initiate a VPN connection?

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